After You Order Your Cake / Cake Care
Picking Up Your Cake
Please be sure to make room in your car before picking up your cake. All tiered cakes are required to sit on a flat level surface in your car. Single tiered cakes, cupcakes, and especially tiered cakes are simply not suitable for sitting on a car seat or in a passenger's lap. It is highly recommended to choose delivery for all stacked cakes.
Cakes will be placed on a board at least 2 inches larger than the bottom tier of your cake. Single tiered cakes (4, 6, 8, or 10 inch) cakes will come in a cake box. All cakes that are larger than 12 inches or are at least two tiers, will come inside a shipping box to assist with transport. Because these boxes will be at least 12x12 inches, please be prepared to bring a SUV to pick up. 12 inch boxes can generally fit on the passenger floor board or the back passenger floor board of a car, however it is not guaranteed that it will fit in your car..and this is not recommended for 3 tier cakes as the height of a 3 tier will not fit securely in the box without making it very difficult to remove from the box. Please know that 14 inch boxes WILL not fit in a car and MUST be picked up in an SUV. ***To sum up, a 3 tier cake in a 12 inch box and all 14 inch box cakes must be picked up in an SUV***
Please know that after picking up your cake, Kara's Bow on Top, Inc. is no longer responsible for orders once they have left my possession. This include cakes being dropped, mishandled, touched, damaged, etc. Please do not speed and drive with extreme caution while transporting a cake as I can not be held responsible for damages caused. I am not responsible if a customer, customers family member/friend/guest, event/venue staff mishandles or damages a cake. If this occurs, I will do my best to verbally explain the best way to fix the damage, will drive to venue (if my schedule allows-plus a time and delivery charge) to repair. There are no refunds for damages out of my control.
Please try to be on time for your order pick up (within your 30 minute time frame). Pick up times that are changed will incur at least a $10 fee (as long as I am able to accommodate the time change).
Transporting Your Cake
I will refrigerate your cake at least a few hours before transporting your cake in order to firm up the cake and frosting. If you are transporting your cake to a second location, it is best to refrigerate your cake at least a few hours before in order to firm your cake up before travel.
I always recommend refrigerating your cake and then letting it sit on the counter an hour or two before to allow your cake to come to room temperature,..however this is not necessary. Cakes with fillings will do best to remain in the refrigerator until serving.
Before cutting into your cake, it is preferable to serve your cake 1-2 days after pick up. I have had customers keep their cake at least 5 days in the fridge before cutting as the frosting or fondant acts as a seal to keep in moisture, however it is highly recommended and is best to serve it at its freshest point. Once you cut into your cake, wrap the exposed area with plastic wrap and keep in the refrigerator.
It is highly recommended to serve your cupcakes the day of pick up or the morning after. If you do not intend to serve your cupcakes within this time frame, please let me know and I will wrap your box in cellophane wrap or please wrap them after pick up. This will keep the air from getting through the cupcake box. Cupcakes will come in a stable box with inserts so that each cupcake has their own individual hole. Your cupcakes will not be shifting around in a box or placed inside a plastic container.
Macarons are recommended to keep in the refrigerator inside a airtight container if serving more than 1-2 days after pick up, this is due to buttercream filling. The shells do best in an airtight container.
Sugar cookies are best kept on the counter in an airtight container. Most cookies will come in individual packaging unless otherwise specified at time or ordering, and can keep about 2-3 weeks if kept airtight.
Frequently Asked Questions
What is the difference between tiers and layers?
Tiered cakes are also called "stacked cakes", meaning that there are at least two cakes of two different sizes stacked on top of each other.
Ex: a 6 inch cake and a 8 inch cake stacked on each other is a tiered cake (each cake in this case is an individual "tier")
Layers are the pieces of cake that make up ONE cake that have filling in between
Ex: a 6 inch cake may have 2, 3, 4, etc layers
What are macarons?
Macarons are a french pastry cookie made with almond flour, egg whites, and powdered sugar as the main ingredients. They are commonly mispronounced, but the correct pronunciation is mac-a-rohn.
About the Baker, Kara
How old are you?
I am currently 27 years old
What did you do before starting your business?
I received a Bachelor's degree in Social Work from Georgia State University in 2012. I went into Social Work because I wanted to make others smile, help others, and share the love of Jesus with them. After graduating, I worked with a non-profit in New Orleans.
When did you start baking?
How did you get started cake decorating?
Do you have any formal training and where did you learn most of your skills?
Why did you decide to start a business doing cakes?
Do you offer classes?
How do you grow as decorating and expand your skills
About Kara's Bow on Top
What type of cleaning products do you use in your kitchen?
Because I am a home based kitchen, I share my kitchen with my mother. She is kind enough to share her homemade cleaning products with my business. The cleaning product used contains vinegar, water, essential oil, and a little dish soap. All baking utensils are used for baking use only and are most frequently dish washed in a machine, but are at times (mostly for smaller tools) hand washed with quality dish soap, sponges, and clean kitchen towels.
What quality of ingredients do you use in your products?
I only use the highest quality of ingredients. This plays a large role in how I price my products. Unlike store bought cakes that are not baked onsite, have a long list of ingredients, and contain many preservatives and additives, my products generally contain 10-12 basic ingredients max (generally sugar, eggs, butter, flour, milk..etc),, are baked onsite from scratch, and contain quality ingredients.
I am proud to say that I only use cage free eggs in all of my baked goods. I use name brand products for sugar and flour. When using chocolate and cocoa powder, I only use the highest quality available/name brand. I use pure vanilla extract in my cakes, but use clear vanilla extract in my frosting to keep a white color.
How do you avoid cross contamination and what are your allergen policies?
I use non-latex gloves when handling and packaging food products. No outside food is eaten or cooked while I am prepping, baking, decorating, or packaging my orders. All of my ingredients are stored in a clean pantry space in my home kitchen and all perishable items are stored in a separate refrigerator from all home food products.
Because I am a home based kitchen, I do keep common allergens in my kitchen, including but not limited to peanuts, almonds, milk, gluten, strawberries, etc. While I will do my best to maintain separation, unfortunately, I can not guarantee that you product will not have come in contact with any of these allergens. All of my products are made inside the same pans, on the same counters, etc. While these items are washed between use, please inform me of any allergies that you or your guests may have because frequently flavors are baked on the same day around the same time.
What type of licensing do you have as a business?
Kara's Bow on Top, Inc. is licensed in the state of Georgia and was officially incorporated in February 2015.
The Department of Agriculture made an original inspection of the kitchen before granting a Cottage Food Operation License. Kara's Bow on Top is currently up to date with it's licensing for 2016.
Kara is also certified with ServeSafe as required by the Cottage Food Operation License.
What baked goods can you sell and which foods can you not serve me because of your license?
Kara's Bow on Top is allowed to sell cakes, cupcakes, cookies, pies, popcorn, etc. However, certain items are not available for purchase due to the perishability of certain food products. This includes items with cream cheese (cream cheese frosting, cheese cakes) as well as items that contain raw eggs (meringue toppings, unbaked pies that contain eggs,) as these products require almost constant refrigeration.
Will you be planning to expand Kara's Bow on Top?
Where would you like Kara's Bow on Top to be in 5 years